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Summit Day One
ALL TIMES ARE IN U.S. EASTERN TIME
Full Summit is recorded and will be available On-Demand
9:05am
Welcome and Chairperson’s Introduction & Opening Remarks
![Simon Curtis](http://curtiscoulter.com/wp-content/uploads/2021/04/Simon-Curtis-270x269-1.jpg)
Simon Curtis
Co-Founder & CEO
Curtis & Coulter
9:15am
SPEED NETWORKING ON BRELLA
Explore the Summit virtual platform, connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
9:30am
KEYNOTE: The Consumerization of Healthcare: Enhancing Digital Customer Experience Beyond the Pandemic
![Danilo Pagano](http://curtiscoulter.com/wp-content/uploads/2021/09/Danilo-Pagno.jpg)
Danilo Pagano
Vice President Digital & Head of Global Customer Engagement
Lundbeck
10:00am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
10:15am
Panel: Customer Centricity & Digital Experiences which are Redefining Pharma
![Rohit Vashisht](http://curtiscoulter.com/wp-content/uploads/2021/11/rohit.jpeg)
Rohit Vashisht
CoFounder and CEO
whiz.ai
![Mayank Agrawal](http://curtiscoulter.com/wp-content/uploads/2021/09/Mayank-Agrawal.jpg)
Mayank Agrawal
Director, Global Marketing, Oncology
Takeda
![Patricia Molina Dalmases](http://curtiscoulter.com/wp-content/uploads/2021/04/patricia.jpg)
Patricia Molina Dalmases
Associate Director, Global Marketing
Merck & Co.
![Robin Kamen](http://curtiscoulter.com/wp-content/uploads/2021/10/Robin.jpg)
Robin Kamen
Global Lead, Omnichannel & Customer Experience
Galderma
![Karen Root](http://curtiscoulter.com/wp-content/uploads/2021/09/Karen-Root.png)
Karen Root
Director, Experience Strategy
Boehringer Ingelheim
Sponsored by:
![Whiz Cyan Symbol](http://curtiscoulter.com/wp-content/uploads/2021/11/Whiz-Cyan-Symbol-1.png)
11:00am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
11:10am
Breaking Down Silos and Creating Innovation in Omnichannel
![Spencer Holt, PhD](http://curtiscoulter.com/wp-content/uploads/2021/10/Spencer-Holt.jpg)
Spencer Holt, PhD
Head of Commercial Learning & Innovation Center
AstraZeneca
11:40am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
11:50am
Revolutionizing your HCP go-to-Market Digital Strategy in a Post-Pandemic World
![Mohanad Fors](http://curtiscoulter.com/wp-content/uploads/2021/03/1572431028074.jpg)
Mohanad Fors
Head of Global Commercial Digital Innovation & Head Botanist @ Digital Garden
Almirall
12:20pm
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
12:30pm
Your First Nudge: Using Behavioral Science and "Nudges" to Optimize your Digital CX
![Suzanne Kirkendall](http://curtiscoulter.com/wp-content/uploads/2021/11/SUzanne.png)
Suzanne Kirkendall
Senior Consultant
BVA Nudge Unit
1:00pm
Virtual Lunch Break
Grab a snack explore the Summit virtual platform, engage fellow attendees, and visit the BioPharma Agency Partners and Digital marketing Services companies solutions pages. Likewise, connect with other Summit attendees through the Brella chat and networking portals.
2:00pm
Perfecting the Art & Science of CX: Game-Changing Omnichannel Strategies for Healthcare
![Ben Putman](http://curtiscoulter.com/wp-content/uploads/2021/09/Ben-Putman.png)
Ben Putman
Former Vice President, Digital
Revance Therapeutics, Inc.
2:30pm
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
2:40pm
Crawl - Walk - Run: Leading CX Transformation
![Karen Root](http://curtiscoulter.com/wp-content/uploads/2021/09/Karen-Root.png)
Karen Root
Director, Experience Strategy
Boehringer Ingelheim
3:10pm
Chair’s Closing Remarks and End of Day One
![Simon Curtis](http://curtiscoulter.com/wp-content/uploads/2021/04/Simon-Curtis-270x269-1.jpg)
Simon Curtis
Co-Founder & CEO
Curtis & Coulter
Summit Day Two
ALL TIMES ARE IN U.S. EASTERN TIME
Full Summit is recorded and will be available On-Demand
9:05am
Chairperson’s Introduction & Opening Remarks
![Simon Curtis](http://curtiscoulter.com/wp-content/uploads/2021/04/Simon-Curtis-270x269-1.jpg)
Simon Curtis
Co-Founder & CEO
Curtis & Coulter
9:15am
SPEED NETWORKING ON BRELLA
Explore the Summit virtual platform, connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
9:30am
Shifting From Campaigns to Continuous HCP Engagement
![Hans Kaspersetz](http://curtiscoulter.com/wp-content/uploads/2021/11/hans.png)
Hans Kaspersetz
Chief Innovation Officer
relevatehealth
10:00am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
10:10am
PANEL: The HCP Experience Beyond 2021: What do you need to know?
![Bob Lempke](http://curtiscoulter.com/wp-content/uploads/2021/11/Bob-800x796-1.jpeg)
Bob Lempke
Chief Revenue Officer
Mobile Locker
![Tara Stewart](http://curtiscoulter.com/wp-content/uploads/2021/10/Tara-Stewart-copy.jpg)
Tara Stewart
Vice President, Worldwide Engagement Planning & Content Capabilities
Bristol-Myers Squibb
![Ben Massingham](http://curtiscoulter.com/wp-content/uploads/2021/10/Ben-Massingham.jpg)
Ben Massingham
Vice President, Head of Transformation and Innovation
Novartis
![Kamal Jethwani, MD MPH](http://curtiscoulter.com/wp-content/uploads/2021/10/Kamal-zcircle.png)
Kamal Jethwani, MD MPH
Co-Founder and Chief Executive Officer
Decimal.health
![Jim Lefevere](http://curtiscoulter.com/wp-content/uploads/2021/10/Jim.png)
Jim Lefevere
International Business Leader, Digital Partnering Solutions
Roche
Sponsored by:
![Mobilelocker Logo Tagline Smarter Hcp Engagement (1) (1) Copy](http://curtiscoulter.com/wp-content/uploads/2021/11/mobilelocker_logo-tagline-smarter-hcp-engagement-1-1-copy.png)
10:55am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
11:10am
What's the truth behind AI and why does it matter?
![John Cairns](http://curtiscoulter.com/wp-content/uploads/2021/10/John-Cairns-Circle.jpg)
John Cairns
Global Head of Digital, Oncology Franchise
Sanofi
![Mike Kalfus](http://curtiscoulter.com/wp-content/uploads/2021/10/Mike-Kalfus.jpg)
Mike Kalfus
Chief Commercial Officer
Graphene.AI
11:40am
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
11:50am
PANEL: Pharma Marketing CX 4.0: Digging Deep into AI / AR & VR Leading Digital CX Journeys
![Jay Appel](http://curtiscoulter.com/wp-content/uploads/2021/09/Jay-Appel.jpg)
Jay Appel
Executive Director, Worldwide Digital Engagement and Channel Planning
Bristol-Myers Squibb
![John Cairns](http://curtiscoulter.com/wp-content/uploads/2021/10/John-Cairns-Circle.jpg)
John Cairns
Global Head of Digital, Oncology Franchise
Sanofi
![Ben Putman](http://curtiscoulter.com/wp-content/uploads/2021/09/Ben-Putman.png)
Ben Putman
Former Vice President, Digital
Revance Therapeutics, Inc.
![Robert Heller](http://curtiscoulter.com/wp-content/uploads/2021/03/1588094735164.jpg)
Robert Heller
President
Heller, Inc.
![Jill Wassil](http://curtiscoulter.com/wp-content/uploads/2021/05/Jill-Circle.png)
Jill Wassil
Vice President, Marketing
miraDry, Inc.
12:30pm
Virtual Lunch Break
Grab a snack explore the Summit virtual platform, engage fellow attendees, and visit the BioPharma Agency Partners and Digital marketing Services companies solutions pages. Likewise, connect with other Summit attendees through the Brella chat and networking portals.
1:30pm
Placing Digital at the Core: Maximizing Value from KOL & HCP Virtual Engagements
![James O'Connor](http://curtiscoulter.com/wp-content/uploads/2021/11/1603970264695.jpeg)
James O'Connor
Head of KOLs, Global
ZEISS Medical Technology
![Robert Heller](http://curtiscoulter.com/wp-content/uploads/2021/03/1588094735164.jpg)
Robert Heller
President
Heller, Inc.
2:00pm
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
2:10pm
Mourning the Death of the Third Party Cookie: What's Next for HCP Digital Metrics and Engagement?
![Jeremy Pincus](http://curtiscoulter.com/wp-content/uploads/2021/03/1529540414093.jpg)
Jeremy Pincus
Global Head of Digital Marketing Technologies and Platforms
GlaxoSmithKline
2:30pm
SUMMIT NETWORKING SLOT
Explore the Summit virtual platform, schedule meetings and connect with and engage fellow attendees, and visit the BioPharma eMarketing Summit partner agency and marketing service solutions pages.
2:40pm
Understanding the Importance of a Post-Pandemic Digital Patient Engagement Strategy
![Venu Vittaladevuni](http://curtiscoulter.com/wp-content/uploads/2021/03/1516244246934.jpg)
Venu Vittaladevuni
Patient Engagement Leader (Director)
Genentech
3:05pm
Chair’s Closing Remarks and End of 2021 Summit
![Simon Curtis](http://curtiscoulter.com/wp-content/uploads/2021/04/Simon-Curtis-270x269-1.jpg)
Simon Curtis
Co-Founder & CEO
Curtis & Coulter